How does the list provider affect how my list is imported?

By selecting a list provider, Pebble will pre-select the list headers based that names used by that provider.

Can I import properties from a campaign that I mailed outside of Pebble REI?

You can most definitely mail properties outside of Pebble. Here's how...

What are the rates for print and mail?

Our mailers start at $0.50 per letter. No minimums, limits, or additional fees. Read here for detail print and mail rates.

How can I modify a campaign's daily send count?

You can modify the campaigns details and settings at anytime, here's how.

How does the daily send count work?

Each campaign has a daily send count, and this determines the number of mailings that will be sent each day once you activate your campaign. Mailers go out everyday at 2:00am UTC (7pm Pacific, 8pm Mountain, 9pm Central, and 10pm Eastern)

How am I billed for mailing costs of my campaigns?

Mailing costs are tallied as the campaign is dripped out. Here's how you are billed for your mailing...

How do I change my monthly/yearly plan?

To change your plan from monthly to yearly or yearly to monthly please email hello@pebblerei.com and let us know which plan you want to change to and your Pebble Account's email address.

How can I update a list of properties I imported?

Re-import your list file and ensure that the APN and County match the properties that were uploaded previously. Any changes you make to the new list file will overwrite the existing property information.

How do I change my address?

Go to settings and click the "Edit" button next to your company details.

How do I send my first campaign?

Let's get your offers out the door and launch your very first campaign.