Many Pebble users get their data from common list providers, and each list provider has different column names for their spreadsheets. For example, one list provider might have a column named "Acreage" while another has "Lot Size". By setting a list provider from the dropdown menu, Pebble will pre-select the list headers based on your list provider. ![List Provider - Select.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/RWQPwBeT4c/List%20Provider%20-%20Select.png) ![List Provider - Selected.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/ejK3EazN5g/List%20Provider%20-%20Selected.png) **Pro-tip**: If you don't use a list provider and you want Pebble to automatically match the column names from your list, set your column names the labels provided when matching up your column headers. ![list-columns.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/dV516NtrqK/list-columns.png)

Many Pebble users get their data from common list providers, and each list provider has different column names for their spreadsheets. For example, one list provider might have a column named "Acreage" while another has "Lot Size". By setting a list provider from the dropdown menu, Pebble will pre-select the list headers based on your list provider. ![List Provider - Select.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/RWQPwBeT4c/List%20Provider%20-%20Select.png) ![List Provider - Selected.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/ejK3EazN5g/List%20Provider%20-%20Selected.png) **Pro-tip**: If you don't use a list provider and you want Pebble to automatically match the column names from your list, set your column names the labels provided when matching up your column headers. ![list-columns.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/dV516NtrqK/list-columns.png)

You can most definitely mail properties outside of Pebble. To import the mailed campaign, create a campaign and import your data as if you were importing a mailing list. You can then delete the campaign and those properties will stay listed on the properties page.

You can most definitely mail properties outside of Pebble. To import the mailed campaign, create a campaign and import your data as if you were importing a mailing list. You can then delete the campaign and those properties will stay listed on the properties page.

Here is the Print and Mailing Rate: | Letters | 1 Page | 2 Pages | Add'l Pages | |-----------------------------|-------:|--------:|------------:| | B&W Letter Standard Class | $0.50 | $0.59 | $0.09 | | B&W Letter First Class | $0.65 | $0.74 | $0.09 | | Color Letter Standard Class | $0.53 | $0.67 | $0.14 | | Color Letter First Class | $0.68 | $0.82 | $0.14 | * No minimum amount of mailings need to be sent * There are no other additional fees or cost to print and mailing

Here is the Print and Mailing Rate: | Letters | 1 Page | 2 Pages | Add'l Pages | |-----------------------------|-------:|--------:|------------:| | B&W Letter Standard Class | $0.50 | $0.59 | $0.09 | | B&W Letter First Class | $0.65 | $0.74 | $0.09 | | Color Letter Standard Class | $0.53 | $0.67 | $0.14 | | Color Letter First Class | $0.68 | $0.82 | $0.14 | * No minimum amount of mailings need to be sent * There are no other additional fees or cost to print and mailing

You can modify the campaigns details and settings at anytime. You'll be able to modify the following: * Campaign name * Template * Mail Type * Print type * Daily send count To modify your campaign: 1. **Login** to your Pebble account 2. Go to **Campaigns** 3. Select the campaign you'd like to modify 4. **Optional**: pause the campaign (don't forget to re-activate once you've finished modifying) 5. Select the **edit icon**. ![Screen Shot 2020-07-08 at 7.30.51 AM.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/F5YOqZI8ho/Screen%20Shot%202020-07-08%20at%207.30.51%20AM.png) 6. On this **Edit Campaign** screen, change any of the settings you'd like to modify ![Screen Shot 2020-07-08 at 7.31.30 AM.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/0hnZcbWhZb/Screen%20Shot%202020-07-08%20at%207.31.30%20AM.png) 7. **Save Campaign** 8. Optional: if you paused the campaign, you can now **re-activate** it

You can modify the campaigns details and settings at anytime. You'll be able to modify the following: * Campaign name * Template * Mail Type * Print type * Daily send count To modify your campaign: 1. **Login** to your Pebble account 2. Go to **Campaigns** 3. Select the campaign you'd like to modify 4. **Optional**: pause the campaign (don't forget to re-activate once you've finished modifying) 5. Select the **edit icon**. ![Screen Shot 2020-07-08 at 7.30.51 AM.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/F5YOqZI8ho/Screen%20Shot%202020-07-08%20at%207.30.51%20AM.png) 6. On this **Edit Campaign** screen, change any of the settings you'd like to modify ![Screen Shot 2020-07-08 at 7.31.30 AM.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/0hnZcbWhZb/Screen%20Shot%202020-07-08%20at%207.31.30%20AM.png) 7. **Save Campaign** 8. Optional: if you paused the campaign, you can now **re-activate** it

Each campaign has a daily send count, and this determines the number of mailings that will be sent each day once you activate your campaign. Once each day (['round midnight](https://www.youtube.com/watch?v=DEaDj6TXiQQ)), Pebble will gather your active campaings and send a batch of mailings according to the campaign's daily send count. Mailings will be sent in order according to the row number of your list file. Mailers go out everyday at 2:00am UTC (7pm Pacific, 8pm Mountain, 9pm Central, and 10pm Eastern) If you'd like to send an entire campaign in one day, simply set the campaign's daily send count to a really large number.

Each campaign has a daily send count, and this determines the number of mailings that will be sent each day once you activate your campaign. Once each day (['round midnight](https://www.youtube.com/watch?v=DEaDj6TXiQQ)), Pebble will gather your active campaings and send a batch of mailings according to the campaign's daily send count. Mailings will be sent in order according to the row number of your list file. Mailers go out everyday at 2:00am UTC (7pm Pacific, 8pm Mountain, 9pm Central, and 10pm Eastern) If you'd like to send an entire campaign in one day, simply set the campaign's daily send count to a really large number.

Mailing costs are tallied as the campaign is dripped out. During your trial period, we bill for mailing charges once your trial is over OR when your charges reach $50 - whichever comes first. After your trial period, Pebble bills for mailing charges once per month at the end of your billing cycle OR when your charges reach $250 - whichever comes first.

Mailing costs are tallied as the campaign is dripped out. During your trial period, we bill for mailing charges once your trial is over OR when your charges reach $50 - whichever comes first. After your trial period, Pebble bills for mailing charges once per month at the end of your billing cycle OR when your charges reach $250 - whichever comes first.

To change your plan from monthly to yearly or yearly to monthly **please email [hello@pebblerei.com](mailto:hello@pebblerei.com)** and let us know which plan you want to change to and your Pebble Account's email address.

To change your plan from monthly to yearly or yearly to monthly **please email [hello@pebblerei.com](mailto:hello@pebblerei.com)** and let us know which plan you want to change to and your Pebble Account's email address.

Anytime you import a property using the "Import List" button on the campaings screen, Pebble will check to see if that property already exists in your Pebble account. It does this by checking the property's county and APN (Assessor's Parcel Number). Let's say you have an existing property in Monterey County, CA with the APN "1234". If you upload a new list for Monterey County and one of your rows has the APN 1234, Pebble will not create a new property. Instead, it will simply update the existing property with any new data from the newly imported list.

Anytime you import a property using the "Import List" button on the campaings screen, Pebble will check to see if that property already exists in your Pebble account. It does this by checking the property's county and APN (Assessor's Parcel Number). Let's say you have an existing property in Monterey County, CA with the APN "1234". If you upload a new list for Monterey County and one of your rows has the APN 1234, Pebble will not create a new property. Instead, it will simply update the existing property with any new data from the newly imported list.

Go to settings and click the "Edit" button next to your company details. Your company address will be used as the return address for all mailings.

Sending your mailings is easy with Pebble. It all starts with creating a campaign. #### Step 1: Add a New Campaign Visit the [campaigns page](https://app.pebblerei.com/campaigns) and click "Add Campaign". ![Campaigns - Add New](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/5mNtci830T/Screen%20Shot%202020-07-07%20at%203.16.34%20PM.png) Enter your campaign details and click "Create Campaign". **Campaign name** A descriptive name for the campaign so you can reference it later. **Template** The letter or postcard template used to generate your mailings. **Mail type** * USPS Standard delivers in 2-3 weeks. * USPS First Class delivers in 3-5 days. Check [settings](https://app.pebblerei.com/settings) page for mail pricing **Print type** Select Black & White unless your template includes a color image **Daily send count** This is the number of mailings that will be sent each day once you activate your campaign. To send all your mailings immediatly, set this to a really large number. ![Campaigns - Details](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/aI4Ue9r91z/Screen%20Shot%202020-07-07%20at%203.21.10%20PM.png) #### Step 2: Upload Your Campaign List Enter your list details and click "Upload" **County** Search for the county that you're mailing **Source** If your list is comming from a data provider, select it here. If not, select the "Custom" option. We'll use the source to pre-populate the list headers in the next step. **List file** Select the file you'd like to upload. Pebble supports standard .csv files in UTF-8 format. ![Campaigns - Import Campaign List.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/0cirywMlDG/Campains%20-%20Import%20Campaign%20List.png) #### Step 3: Match Column Headers Pebble needs to know how to import your list. This is where you can select the columns so they match up with what Pebble expects. Note that only the fields marked with a red * are required. After you've matched up your list columns, click "Import List". #### Step 4: Preview Your Mailings After uploading your list, you can preview what your offer letters will look like. Simply click the "Preview" button to download an example mailing populated with your offer data. If you need to correct your offer template, you can do so from the [templates page](https://app.pebblerei.com/templates). #### Step 5: Activate Your Campaign When your satisfied with your campaign, click the "Activate" button. Once activated, your campaign will begin sending mail each evening according to the campaign's "Daily send count". You can pause your campaign or edit your campaign's details at any time. Just keep in mind that each change will affect the next round of mailings. ![Campaigns - Activate.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/cgvFxhWt3a/Campaigns%20-%20Activate.png)

Sending your mailings is easy with Pebble. It all starts with creating a campaign. #### Step 1: Add a New Campaign Visit the [campaigns page](https://app.pebblerei.com/campaigns) and click "Add Campaign". ![Campaigns - Add New](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/5mNtci830T/Screen%20Shot%202020-07-07%20at%203.16.34%20PM.png) Enter your campaign details and click "Create Campaign". **Campaign name** A descriptive name for the campaign so you can reference it later. **Template** The letter or postcard template used to generate your mailings. **Mail type** * USPS Standard delivers in 2-3 weeks. * USPS First Class delivers in 3-5 days. Check [settings](https://app.pebblerei.com/settings) page for mail pricing **Print type** Select Black & White unless your template includes a color image **Daily send count** This is the number of mailings that will be sent each day once you activate your campaign. To send all your mailings immediatly, set this to a really large number. ![Campaigns - Details](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/aI4Ue9r91z/Screen%20Shot%202020-07-07%20at%203.21.10%20PM.png) #### Step 2: Upload Your Campaign List Enter your list details and click "Upload" **County** Search for the county that you're mailing **Source** If your list is comming from a data provider, select it here. If not, select the "Custom" option. We'll use the source to pre-populate the list headers in the next step. **List file** Select the file you'd like to upload. Pebble supports standard .csv files in UTF-8 format. ![Campaigns - Import Campaign List.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/0cirywMlDG/Campains%20-%20Import%20Campaign%20List.png) #### Step 3: Match Column Headers Pebble needs to know how to import your list. This is where you can select the columns so they match up with what Pebble expects. Note that only the fields marked with a red * are required. After you've matched up your list columns, click "Import List". #### Step 4: Preview Your Mailings After uploading your list, you can preview what your offer letters will look like. Simply click the "Preview" button to download an example mailing populated with your offer data. If you need to correct your offer template, you can do so from the [templates page](https://app.pebblerei.com/templates). #### Step 5: Activate Your Campaign When your satisfied with your campaign, click the "Activate" button. Once activated, your campaign will begin sending mail each evening according to the campaign's "Daily send count". You can pause your campaign or edit your campaign's details at any time. Just keep in mind that each change will affect the next round of mailings. ![Campaigns - Activate.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/ZjIhFaaSow/resources/cgvFxhWt3a/Campaigns%20-%20Activate.png)

Campaigns

How does the list provider affect how my list is imported?

By selecting a list provider, Pebble will pre-select the list headers based that names used by that provider.

100% found this useful

Can I import properties from a campaign that I mailed outside of Pebble REI?

You can most definitely mail properties outside of Pebble. Here's how...

campaigns

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What are the rates for print and mail?

Our mailers start at $0.50 per letter. No minimums, limits, or additional fees. Read here for detail print and mail rates.

account mailers

65% found this useful

How can I modify a campaign's daily send count?

You can modify the campaigns details and settings at anytime, here's how.

mailers

0% found this useful

How does the daily send count work?

Each campaign has a daily send count, and this determines the number of mailings that will be sent each day once you activate your campaign. Mailers go out everyday at 2:00am UTC (7pm Pacific, 8pm Mountain, 9pm Central, and 10pm Eastern)

mailers

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How am I billed for mailing costs of my campaigns?

Mailing costs are tallied as the campaign is dripped out. Here's how you are billed for your mailing...

account campaigns

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How do I change my monthly/yearly plan?

To change your plan from monthly to yearly or yearly to monthly please email hello@pebblerei.com and let us know which plan you want to change to and your Pebble Account's email address.

account

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How can I update a list of properties I imported?

Re-import your list file and ensure that the APN and County match the properties that were uploaded previously. Any changes you make to the new list file will overwrite the existing property information.

campaigns

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How do I change my address?

Go to settings and click the "Edit" button next to your company details.

account

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How do I send my first campaign?

Let's get your offers out the door and launch your very first campaign.

campaigns

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