Sending Neighbor Letters

Pebble's makes sending letters easy and there are tons of templates readily available for use.

In this article, you'll learn how to generate mailers using the available templates.


Generating the Mailers

Go to your Pebble Dashboard, select Templates, then click on Add Template. 

Click on the template you would like to use from list. 


By clicking on the Edit icon next to Template, you can give your template a name of your choosing; we've just kept it as a Neighbor Letter for this demo.

Next, tailor your document to your liking, add a logo image, change/add Placeholders, view Guides for envelope types, etc.  

Once you've customized your document, click Preview to view it.

You can select to download as a PDF or Print.


If you're happy, click Save Changes to save your template. You'll then be able to see it under Templates.


Next, go to Properties in your Pebble Dashboard.

There are several Filter by Options to narrow down your Properties list

Click on the Parcel Number or the APN. 

Attaching Document

Go to the Attachments. You can upload images of the property by dragging and dropping them into the space provided or click Browse (these will feature at the bottom of the Neighbor Letter per your template). Click +Generate Document to select a Template to use.

Select Letter Template.

You'll can then add some data including additional Properties; some information will already be filled out but you'll need to add key details. You can also review the images you previously uploaded.

Once you're finished viewing the preview, click  Save Document.

Your neighbor's letter will then be generated.

Sending the Mailers 

Once your mailer is in front of you, you can select +Send New to send out your mailers. 

You'll then be presented with your mailing options: 

Mail Type: First class or standard 

Print Type: Color or Black & White 

Double-Sided: Select Yes or No 

Insert extra addressing page: Select Yes or No

Return Address: Your address; you can change this in the settings or on this form directly if you only want to make a one-time change

Envelope Options: Select Type, Livestamp, and Tagline

Recipient Addresses: Address your mailer is going to. You can Choose from dropdown or Enter New as well as Upload via CSV File, or Select from Map

Once you're finished, click  Submit to send your Mailers.

Using the Choose option, you can send the document to someone associated with the property. 

By using the Upload CSV File option, you can upload a list of specific addresses that you'd like the document to be sent to

By using the Select From Map option, you'll be taken to a map in which you can select one or more properties to send the document. 

You can individually click on parcels you would like to add. Please remember that you can only choose 1000 parcels or less at a time. Click Add Addresses once done.

You'll be able to see the properties that you selected in the parcel selector map. You can click on the "x" next to a recipient of you have added duplicates. If you feel satisfied with the properties you selected, press Submit

Once you submitted the letter, you will be asked to confirm. You can check out the date it was submitted. Just click on the Recipient under Mailings and it will display mailing details, which include the submission date.

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