If you need to transfer data and need access to SFTP, please email email@example.com to let us know. After consenting to our wavier, we will grant you access. Please note we are NOT responsible for reversing, fixing, or addressing any issues created from any changes moving forward as you are requiring backend access. Also, please notify the REI Conversion team by email of when the third party access can be closed which will be considered the end of the access period.
If you make changes to the main theme or plugin, it will be overwritten upon upgrade. Please make sure you're not updating the main theme. You can create a child theme if needed.