Connecting Phone Number to your Inbox

Connecting Phone Number to your Inbox

In this article, you will learn how to create or add a phone number so that you can make phone calls and send text messages using Pebble.

To add a number, go to Settings > Inboxes. 

Below the Inbox, we want to add a number to, click on Add Phone Number. 

  • Area Code: Select a number by first typing in the area code. 
  • Toll-Free: Select a phone number from our list of toll-free numbers. 
  • Port Number: Port an existing number to Pebble. To port an existing number to Pebble, please email Pebble Support. *Terms and Conditions apply
    If you want to add an additional phone number to your plan, it is $5 per month for each number. To add an additional phone number, please email Pebble Support for assistance. Here is an example of selecting the phone number and sending a text message using the phone number added. 

Porting Guidelines:

In order for us to port your number, we need the following:

  • Signed Letter of Authorization (Letter of Authorization)
  • Billing statement for the existing carrier (within the last 30 days)
  • Customer Service Record (CSR) from the existing carrier

Things to consider:

  • In order to avoid delays or rejections, you must keep all numbers with the current carrier until the port is completed
  • When porting numbers, you will be responsible for any termination charges levied by your current carrier.
  • Following the completion of the port, you may not be able to receive messages for up to three business days.
  • Your current carrier will process the port request, and it can take up to four weeks.