Call Forwarding

Forward calls from your Pebble number to another phone number. When call forwarding is on, Pebble sends all incoming calls to that number, even if your Ring time duration is set to None.

While a forwarding number is set, incoming calls ring on that number and don't ring in Pebble. To get calls in Pebble again, remove the forwarding number.


Adding a Forwarding Number

  • Navigate to Inboxes on the left-side panel.
  • From the list of inboxes, choose the inbox you'd like to add the forwarding number to.
  • Click the Settings (gear) icon.
  • Click to the Phone numbers tab.
  • Click the Ellipsis button (the three dots), then click Edit. The Edit Phone Number window will pop up.
  • In the Forwarding Numbers section, click + Add number and type the number.
  • Click Save.


Removing the Forwarding Option

  1. Open Edit Phone Number (steps 1 to 4 above).
  2. Click Remove next to the forwarding number.
  3. Click Save.


If no one answers

If the forwarding number doesn't answer, the caller goes to the voicemail of that number, not to your Pebble voicemail. This happens whether or not you have a Pebble voicemail greeting, so you don't need to remove your greeting to use call forwarding.

To set up the voicemail callers will reach, set it up with the carrier of your forwarding number. To learn how Pebble voicemail works when you aren't forwarding calls, see Managing Voicemail.


Are Forwarded Calls Available in the Inbox?

Yes. If a call to your Pebble number is forwarded and answered on one of your forwarding numbers, the call recording is sent to your Pebble inbox once the call ends, as long as auto-record is turned on for that inbox.

This also works when the call ends in the forwarding number's voicemail. See Call Recording & Transcription to turn on auto-record.

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