Understanding the Wallet System

Pebble has introduced a wallet system that streamlines the payment process for sending out campaigns. This system ensures that your campaigns are funded upfront, preventing any interruptions in service due to insufficient funds. This article will walk you through how our wallet system works, including how it affects your campaigns, and what you need to know about adding credits.

With our new wallet system, users are required to pre-fund their accounts before sending out campaigns. During the activation process of each campaign, Pebble will show you the estimated cost of your campaign during checkout. After configuring your campaign settings, the final step is to make the payment.

During the payment process, you have the option to either pay for the entire campaign or use your current wallet balance to cover all or a portion of the estimated cost.

If you want to use your wallet balance, select the "pay a portion of the campaign amount' option and set the amount to $0 (pictured below). You will then select 'pay' in order for your campaign to be fully activated.

Please note that mailers/ activated campaigns are batched each evening

If at any time you want to check the balance in your mailing wallet, you can navigate to the 'billing' section of your Pebble account. In the lower left of that page, you will see 'usage balance' (pictured below).