Mailing a Campaign
Mailing your campaign is the method through which you can send your mailers after importing your list. For more information on how to import a list, please visit this article: Click Here
Activate your campaign by selecting your campaign and clicking on the Activate Campaign button. You'll be presented with options to set the Template, Daily Send Count, Mail Type, Print Type, and Double-sided mailers.
- Template: Select the template for your mailers
- Daily Send Count: Select the number of mailers sent out daily
- Mail Type: Select Standard or First Class
- Print Type: Select black-and-white or color
- Double-Sided: Select whether your mailers will have text printed on the back of the mailer or not.
When previewing the template, make sure to check that you are satisfied with the preview of the letter. Please note that
Once satisfied, click on the checkbox to verify that letter is correct.
Then, click on Activate Now.
Your mailers will begin to batch every day (evening) and be printed out the next business day.
Pausing Your Campaign
If you would like to edit the specifications for this campaign, you would need to pause it, then re-activate the campaign.
Why was my mailer sent to a different address?
There is a likelihood that a property address you have uploaded to Pebble would not match with what's on USPS's records. This is due to a change of address. It happens when the recipient submits a request through USPS.
Below is a link to that article directly from USPS:
Change of Address Basic FAQ's
As part of the production workflow, our print and mailing system runs your letter first through a database called National Change of Address (NCOA) before it gets sent out to your requested address. The NCOA is a database compiled by USPS that captures all change of address records that were requested as indicated in the USPS article above. The print and mailing system will verify if the address you've submitted using Pebble matched with what USPS has in the NCOA database. If there is indeed a change of address that was done to your requested address, that becomes the address of the recipient and that's where the letter gets forwarded to. There maybe instances wherein you will get a 'Return To Sender' letter from our print and mailing system if the new address is undeliverable.