Managing Voicemail
Add, change, or remove the voicemail greeting on your Pebble number, and choose how long your phone rings before a call goes to voicemail.
In this article:
Phone Number Settings
Voicemail and ring time are set in the Edit Phone Number window. To open it:
- Click Inboxes on the left sidebar and choose the inbox that has your number.
- Click the Settings (gear) icon.
- Go to the Phone numbers tab.
- Click the ellipsis (three dots) next to the number, then click Edit. The Edit Phone Number window opens.

To add a phone number to your inbox first, see Connecting Email and Phone to your Inbox.
Adding a Voicemail File
Your voicemail greeting plays when your calls are missed. It's optional: if you don't add one, callers hear a default message ("The party you are calling is currently unavailable. Please record a message.") and can still leave a voicemail.
- In Edit Phone Number, click Choose File under Voicemail greeting file and select an MP3 file. MP3 is the only format allowed.
- Click Open.
- Click Save and wait while Pebble processes the file.
The greeting appears at the top of the window. Click Play to listen to it.
Note: if the number has a forwarding number, calls that aren't answered go to the forwarding number's voicemail instead. See Call Forwarding.

Set Ring Time
Ring time duration is how long your phone rings before the call goes to voicemail. Click the dropdown to choose one:
- 30 seconds
- 10 seconds
- 5 seconds
- None: all calls go directly to voicemail. If the number has a forwarding number, calls are forwarded instead. See Call Forwarding.
Click Save after you choose.

Downloading/ Adjusting Playback Speed
In the voicemail player, click the ellipsis (three dots) and select Download to download the voice audio, or click Playback speed to adjust the playback speed to faster or slower.

Remove Your Voicemail
To remove your greeting:
- In the Edit Phone Number window, click Remove next to the greeting at the top.
- Click Save. If you close the window without saving, the greeting stays.

After you remove it, callers hear the default message ("The party you are calling is currently unavailable. Please record a message.") and can still leave a voicemail. Pebble voicemail can't be turned off completely.
Tip: the greeting is deleted when you remove it. If you want to keep a copy, download it first (see Download and Playback Speed above). To add a greeting again, upload the file again.
Listen to Voicemails
- Click Inboxes on the left sidebar and open the inbox that received the call.
- Click the Filter icon and select Phone.
- Open the conversation and click Play. Click the ellipsis (three dots) to download the voicemail or change the playback speed.

Important: voicemail messages only show up in your inbox when Automatically record calls is turned on for that inbox. If it's off, you'll only see the call, not the message. See Call Recording & Transcription to turn it on.