Connecting Email and Phone to your Inbox

Connect an email account and phone numbers to your inbox, so you have a sort of communications center in which your emails, calls, and texts all live in one place.

Open your Inbox Settings

1. Click Inboxes on the left sidebar.
2. Choose the inbox you want to set up.
3. Click the Settings (gear) icon. The Inbox Settings window opens.

Each inbox can have one connected email account and multiple phone numbers. If you want to send from a different email address, connect it to a separate inbox.

Connect an email account

1. In Inbox Settings, click the Email Accounts tab.
2. Enter your email address and select your email provider.
3. Follow the steps to give Pebble access.

When you send an email from this inbox, it goes out from the connected address.

Choose which emails to sync

You can sync all of your emails, or only receive emails from contacts you've added to your Pebble contact list.

Once your email is connected, see Sending Emails and Texts from Your Inboxes to send your first message.

Disconnect an email account

1. In Inbox Settings, click the X next to the email address.
2. In the pop-up, type the email address you want to disconnect.
3. Click Disconnect Email Account.

Connect a phone number

1. Open your Inbox Settings (see the steps above).
2. Find the Phone Numbers tab and click + Add Phone Number.
3. Choose how to add your number:
   • Area Code: type an area code and pick a number from the list.
   • Toll-Free: pick a number from our list of toll-free numbers.
   • Port Number: bring an existing number to Pebble. To start, email hello@pebblerei.com and we’ll send you a form. See Porting Phone Numbers for the full process and how long it takes.

A new Pebble number can make and receive calls right away. To send texts, the number also needs A2P 10DLC registration. See A2P 10DLC Registration.

Move a phone number to another inbox

You can't move a number between inboxes from your account settings. Email hello@pebblerei.com and our team will do it for you.

Troubleshooting dropped or failed calls

If calls are dropping or failing in the Pebble app, check the following:

1. Internet connection. The app needs a stable connection. Try switching between Wi-Fi and mobile data.
2. Microphone permissions. Make sure the microphone permission for Pebble is set to "always allowed". Without it, the audio may fail.
3. Specific numbers. Check whether the problem happens with all numbers or only some. If it's only certain numbers, the recipient's carrier may be blocking calls from unknown numbers.

If the problem continues, email hello@pebblerei.com and include the phone numbers affected.